Repairs

We have dedicated Stam Audio technicians and engineers in several parts of the world. In the rare event that something should go wrong during shipping or within 1 year of owning your unit, we will take care of the labor cost from our technicians. If within 30 days, we will cover your shipping cost to the nearest workshop and the bill for servicing it, *this will apply in case the unit gets damaged during shipment too. Our engineers will fix your unit within a few days and you will have it back at your studio at no cost.
*This will apply in case the unit gets damaged during shipment too: To activate this clause, it is essential that the notification be made within 72 hours of receiving the unit (received with failures) + the notification to the local office of the courier that dispatched the unit for insurance activation.

 

France

Company Name: Ritchie Manufacturing reference

Contact Name: Richard Mettens

Email: stam-audio-repair@ritchie.fr

Website: http://ritchie.fr/

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USA

East Coast

Website: www.shoreelxandsound.com

Company Name: Shoreline Electronics & Sound – SES AUDIO

Contact Name: Jeff Stielau

Address: 344 East Main Street Clinton, CT 06413

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Argentina

Website: http://www.avcom.com.ar/

Company Name: Avcom

Contact Name: Claudio Mirettu

Email: cmiretti@avcom.com.ar

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Australia

Website: https://eav.com.au/

Company Name: EAV – Ettrick Audio Visual

Contact Name: Grant Ettrick

Email: info@eav.com.au

Address: 63A Russell Street, Morley, WA, Australia